When will I receive my order?
Typically, in 1-3 weeks. Each press and platen is made by me by hand. Each kit is made to order and takes several days to make. As a small business, I support small businesses when ordering supplies. When I run out of materials it can take days to weeks to restock. Let me know if you need an order quickly and I will work with you.
I ship Kits in a Box using First Class Mail (average of 1-3 days) and Platen set ups using Priority Mail (average of 1-2 days).
What about overseas order?
Overseas orders can take up to a month or slightly more because shipping time varies. Be aware that your country may charge custom or import taxes that you are responsible for. Customs can also cause delays.
Do you accept returns?
Yes, but please contact me first if you are having trouble printing. I have been able to coach all of my customers with printing issues and have had no returns yet. If you would like to return your press you will be refunded the price of your order. Shipping cannot be refunded.